Care Gap Closure Software That Keeps Your Medicare Panel Current
Real-time gap identification, priority scoring, outreach-to-closure workflow, and quality reporting — across AWV, CCM, RPM, screenings, and more.
Types of Care Gaps Accelerate Tracks
Preventive Care Gaps
- AWV gaps — patients eligible for G0438 or G0439 who have not completed their AWV in the current window
- Depression screening gaps — patients without a documented PHQ-2 or PHQ-9 screen within required frequency
- Cognitive screening gaps — patients without a documented cognitive assessment within AWV
- Cancer and age-appropriate preventive screening gaps
Chronic Care Management Gaps
- CCM enrollment gaps — patients with two or more chronic conditions not enrolled in CCM
- Care plan review gaps — enrolled patients whose care plan hasn't been updated within the required period
- Care minute gaps — CCM patients at risk of missing the monthly billing threshold
Monitoring and Behavioral Health Gaps
- RPM transmission gaps — patients below the 16-day threshold mid-month
- BHI follow-up gaps — patients with overdue symptom re-screening
- SDOH referral gaps — positive screens without documented referral or follow-up
How Accelerate Manages Care Gap Closure
Real-Time Gap Identification
Accelerate scans your enrolled patient panel against configured care gap criteria and identifies open gaps in real time — not a static monthly report.
Priority Scoring
Gap prioritization based on patient risk tier, gap age, and program requirements — so your care team focuses first on the gaps with the highest clinical impact.
Outreach-to-Closure Workflow
Identified gaps generate outreach tasks. Accelerate tracks the gap from identification through outreach, appointment scheduled, care delivered, and gap closed — as a single documented workflow visible at every stage.
Gap Closure Documentation
When a care gap is addressed, Accelerate documents the closure with date, activity that closed it, and staff member who completed it. The panel dashboard updates in real time.
Care Gap Closure and Your Revenue Cycle
An AWV not completed is a G0438/G0439 opportunity lost for the year. A CCM patient below 20 minutes means that month isn't billable. Under value-based care contracts, unaddressed care gaps directly affect quality scores and performance. Accelerate helps your practice capture the revenue available from care it's already positioned to deliver — by ensuring appropriate care actually happens and gets documented.
What percentage of your Medicare patients have an open AWV gap right now?
Accelerate answers that question in real time — and gives your team the tools to close it.
Frequently Asked Questions
What types of care gaps does Accelerate track?
Accelerate tracks AWV eligibility gaps, CCM enrollment and care plan gaps, RPM transmission compliance gaps, depression and cognitive screening gaps, BHI follow-up gaps, SDOH screening and referral gaps, and care minute thresholds for time-based billing programs.
How does Accelerate identify care gaps?
Accelerate compares your enrolled patient panel against configured care gap criteria — program enrollment status, care plan review dates, monthly care minute totals, screening frequencies, and referral outcomes — and surfaces open gaps in a real-time panel dashboard.
Does Accelerate connect care gap identification to patient outreach?
Yes. Identified care gaps generate outreach tasks. The gap management workflow tracks the patient from identified gap through outreach, scheduling, care delivery, and documented closure in a single workflow.
Can care gap closure data be used for quality reporting?
Yes. Accelerate captures gap and closure data in structured format, supporting quality reporting for value-based care arrangements, ACO performance, HEDIS measures, and MIPS quality reporting — without manual chart abstraction.
Does Accelerate support care gap closure for patients not yet enrolled in a care management program?
Yes. AWV outreach, CCM enrollment outreach, and screening gap identification can all be applied to eligible-but-not-enrolled patients in your broader Medicare panel.
Disclaimer: Accelerate is a clinical workflow and documentation platform. It does not provide medical advice, coding advice, or legal compliance guidance. Reimbursement results vary by practice, payer, and patient population. Practices are responsible for ensuring their billing and coding decisions comply with applicable Medicare program requirements, CMS guidance, and payer policies. Nothing on this website constitutes a guarantee of payment or reimbursement.